Telefonica sucks

January 17, 2008 3:27 pm Published by



Black 332 Bakelite Telephone

Originally uploaded by Old Telephones

At the end of last year my parents, who live on the Costa Brava, decided to take the plunge and subscribe to ADSL. They’ve been signed up to Direct Telecom for a few years ago, mainly because they have fantastically cheap calls and my sister lives in Australia.

They signed up for ADSL with Direct Dial and received the equipment, and waited the four weeks they were told it would take for Telefonica to connect them. Unfortunately on the final day my parents received a phone call from Direct Telecom telling them that Telefonica couldn’t install ADSL. Anyway, Direct Dial reapplied to Telefonica; another month later the same result. So my parent’s Spanish friend phoned Telefonica to find out what the problem was.

The answer; since my parents don’t use the telephony service from Telefonica, they wouldn’t connect them to ADSL, simple as that, clearly an abuse of Telefonica’s monopoly and illegal under European law. Last year they were fined €150 million – I hope the bastards are fined again.

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This post was written by David