Free Google tool for visitor feedback: why you need to be careful

July 5, 2013 4:18 pm Published by

Google has recently rolled out a new feature that allows you to add consumer surveys to your website and view the stats. You can use it to get feedback from your users about how they like your website.

However, remember that what people say and what they actually do can be entirely unrelated.

Still the best way of learning this kind of info is to split test page layouts and observe visitor behaviour, no matter what they say, but it might give you ideas to test.

Tags: ,

Categorised in:

This post was written by David